![]() ![]() It is important to note that not all woods are the same. If you require the artwork to be designed, you will be charged a design fee accordingly.Īll artworks will be stamped or have ‘QM Design’ embossed or laser engraved on the back. Please only order if you are sure that the product, design and finish are right for your needs as you may not be able to change the order after the item has entered into production. We will contact you via email to confirm your order details are completely correct before we place the order is placed. We cannot refund or exchange made-to-order products. Due to the bespoke nature of the product(s) it is not possible to return these items. If products are ‘accidentally’ broken, this is a fault of your own and cannot be exchanged, replaced or refunded. Returns should be packaged carefully and returned to the address provided. Returns are at customers’ own expense and risk, we advise you use an insured, signed for service. If the product(s) are damaged during delivery, you will need to send back the damaged product(s) and a replacement will be sent out. You will receive a full refund minus shipping. There will be no returns on custom orders (this includes, personalised notebooks & bookmarks, as well as any personalised messages on the back of the artwork). IMPORTANTĭelivery times do not include the time it takes for your order to be made. If you live in the Far East, please get in touch for a quote on shipping. We do ship internationally but request that you email us with the products you require and location with postal/zip code so we can get the best price for you. We aim to keep our delivery costs as low as possible, but our priority is to make sure the goods arrive with you safe and sound. Once the order is booked for shipping, you will receive another email regarding shipping. ![]() After you order with us, your order will be confirmed via email. You will be contacted if this is the case. ![]() If there is a stock shortage, it can take up to 2-3 weeks. Majority of the products are made within a week. This is usually for larger custom made products. Delivery with an install service if you opt for this service.Standard delivery with a courier service.You can collect the products(s) by all means.Costs may apply for lost or damaged items.There are three ways to receive your goods: Use your Borrowing Form and kit content checklists to ensure you return all items.Do not use museum specimens and artefacts as costumes or playing dress-ups. Supervise children and encourage them to handle specimens and artefacts with care.Do not remove specimens and artefacts from Acrylic cases. Keep specimens and artefacts upright and safe in a cool, dry place.Tell us if you are sending a courier to collect your loan so we can package the loan. Borrowers are responsible for costs of and for transporting loans.We are not open on weekends or public holidays. We are open 9 am to 5 pm weekdays, and until 5.30 pm on Mondays and Fridays.Costs may apply if you do not return your loan on time. The return date appears on the Borrowing Form that comes with your loan. Collect and return your loan at 122 Gerler Road in Hendra on the agreed dates.You need to make your payment before we can release your loan. If you do not subscribe to QM Loans, we will send you a casual payment form.We may have to substitute items if the borrower before you does not return loan items on time We will book your loan and send you a booking confirmation.Please give us at least three days notice to process your booking and prepare your loan. Submit a booking request online and read our borrowing terms and conditions (330 KB).Let us prepare a loan to surprise and inspire learners.Search our catalogue and choose a specific item from the QM Loans collection and we will let you know if it is available when you want it. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |